zap Audit 2.5

During the last few weeks and months here at zapliance we focused on one thing: Listening.

Times are interesting to say the least. We wanted to understand the challenges our customers are facing right now. We scheduled trainings, asked customers in feedback meetings and also had several 1-To-1 sessions, only to find out what their current pain points are and how zap Audit could help.

The result: We checked and improved over 20 indicators and focused, especially in these times, on quality and performance. A difficult challenge for some customers is the VAT changes in Germany. Good for consumers, extra work for our customers. We realized, understood and reacted with 2 new indicators, so our customers can now analyze if their incoming and outgoing invoices have a decreased VAT on it.