Data Protection

Data Protection

Please note: This is only a translation in order to support you in understanding our Data Protection terms. The German version is solely decisive.

Our website can be visited without submission of personal data. Any personal data, e.g. name, address or e-mail address, received on the site are normally supplied voluntarily by the visitor. Such information will not be transmitted by us to third parties without the owner’s prior express consent. Data transmitted through the Internet, e.g. communications by e-mail, are exposed to security risks Total protection against access to such transmissions by unauthorized third parties is impossible.

We hereby deny permission to send advertising and information material not expressly required under the legal notice obligation to our website and reserve the right to institute legal proceedings against natural or legal persons addressing such unsolicited transmissions, e.g. spam, to our site.

1. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States, as well as other provisions of data protection law is:

zapliance GmbH
Gotenstr. 17
20097 Hamburg
Germany
Phone: +49 40 42907552
E-Mail: contact(a)zapliance.com
Website: www.zapliance.com

2. Name and address of the data protection officer

The controller’s data protection officer is:

Alexander Rühle
Gotenstr. 17
20097 Hamburg
Germany
Phone: +49 40 42907552
E-Mail: contact(a)zapliance.com
Website: www.zapliance.com

3. General information on data processing

1. Scope of the processing of personal data

We only process personal data of our users to the extent that it is necessary to do so to provide a functional website, as well as our content and services. The personal data of our users is processed on a regular basis only after the consent of the user has been obtained. An exception to this rule applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

As we obtain the consent from the person concerned for the processing of personal data, Art. 6(1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for processing.

Art. 6(1) (b) of the GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary in order to take steps at the request of the data subject prior to entering into a contract. Insofar as the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6(1) (c) of the GDPR serves as the legal basis for processing.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Art. 6(1) (d) of the GDPR serves as the legal basis for processing.

If processing is necessary for the purposes of the legitimate interests pursued by our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override such interests, Art. 6(1) (f) of the GDPR serves as the legal basis for processing.

3. Erasure of data and storage period

The personal data of the data subject will be erased or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data in order to enter into a contract or for the performance of a contract.

4. Provision of the website and creation of log files

1. Description and scope of data processing

  • Information about the browser type and version used
  • The user's operating system
  • The Internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system reaches our website
  • Websites accessed by the user's system via our website
  • Data about the click stream
  • Access time of website contents

The log files contain IP addresses or other data that enable the data collected to be assigned to a user. This could be the case, for example, if the link to the website from which the user accesses the website or the link to the website to which the user is directed contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2.        Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6(1) (f) of the GDPR.

3.      Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. In addition, the data is used by us to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also lie in our legitimate interest in data processing pursuant to Art. 6(1) (f) of the GDPR.

4. Data storage period

The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

5. Right to object and request removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

5. Usage of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Products in product configuration
  • Log-in information

We also use cookies on our website which enable an analysis of the user's browsing behaviour.

In this way, the following data can be transmitted:

  • Frequency of page views
  • Pages viewed
  • Behaviour when using the site
  • Use of website functions

When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6(1) (f) of the GDPR.

The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6(1) (a) of the GDPR.

3. Purpose of data processing

The purpose of using technically cookies is necessary to simplify the use of our website. Some functions of our website cannot be offered without the use of cookies. For this reason, it is necessary that the browser is recognised even after a page change.

We need cookies for the following applications:

  • Products in product configuration
  • Language Settings
  • Where applicable, personalisation of the user experience

The user data collected by cookies that are technically necessary is not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis of cookies, we learn how the website is used and can thus continue to optimise our offer on an ongoing basis.

The analysis cookie is used to improve the user experience on our website. For these purposes, the processing of personal data also lies in our legitimate interest pursuant to Art. 6(1) (f) of the GDPR.

4. Data storage period, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

6. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the form is transmitted to us.

  • E-Mail address
  • If necessary, further information provided on a voluntary basis in various forms

In addition, the following data is collected upon registration:

  • IP address of the computer submitting the request
  • Date and time of registration
  • Registration page
  • Websites from which the user's system reaches our website

In the course of the registration process, your consent is obtained for the processing of the data and reference is made to this data protection declaration.

If you purchase goods, services or digital content on our website and enter your e-mail address, we may subsequently use this for sending you a newsletter. In such a case, the newsletter will only be used to send information that we believe may be of interest to the user or marketing communications relating to our goods, services or digital content.

In connection with data processing for the dispatch of newsletters, no data is passed on to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6(1) (a) of the GDPR.

The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) of the German Act Against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb – UWG).

3. Purpose of data processing

The purpose of collection of the user's e-mail address is to send the user the newsletter.

The purpose of collection of other personal data as part of the registration process is to prevent misuse of the services or the e-mail address used.

4. Data storage period

The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's e-mail address will therefore be stored for as long as the subscription to the newsletter is active.

5. Possibility of objection and removal

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.

This also allows the user to revoke consent to the storage of personal data collected during the registration process.

7. Registration

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into a form and transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process:

  • Greeting
  • First and last name
  • Phone
  • E-Mail
  • Company Name
  • Street and number of the company
  • Country of the company
  • VAT ID, if applicable

At the time of registration, the following data is also stored:

  • The IP address of the user
  • Date and time of registration
  • Registration page
  • Websites from which the user's system reaches our website

In the course of the registration process, the user's consent to the processing of this data is obtained.

2. Legal basis for data processing

The legal basis for the processing of data is Art. 6(1) (a) of the GDPR if the user has given his or her consent.

3. Purpose of data processing

Registration on our site is necessary for the distribution of digital products or services. In this way, the contractual partner is identified and only then does the user have the opportunity to create offers. In addition, the data collected is used for the process of purchasing digital products or services.

4. Data storage period

The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected.

This is the case for those steps taken during the registration process for the performance of a contract or to enter into a contract when the data is no longer required for the performance of the contract. Even after the contract is entered into, it may still be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations.

Continuing obligations in the form of subscriptions require the storage of personal data for the term of the contract. In addition, warranty periods must be observed and the storage of data for tax purposes. Which storage periods are to be observed cannot be determined across-the-board but must be determined for the contracts concluded and the contractual parties in each individual case.

5. Possibility of objection and removal

As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time.

Once you have registered and logged on to the website, under the "My Account" tab, it is possible to change the previously collected personal data and to erase it under certain conditions.

If the data is required for performance of a contract or or in order to take steps at the request of the data subject prior to entering into a contract, premature erasure of the data is only possible insofar as there are no contractual or statutory obligations to the contrary.

8. Contact form and e-mail contact

1. Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:

  • First name
  • Last name
  • E-Mail address
  • Message

At the time the message is sent, the following data is also stored:

  • The IP address of the user
  • Date and time of registration
  • Information about the contact page used

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of data is Art. 6(1) (a) of the GDPR if the user has given his or her consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6(1) (f) of the GDPR. If the purpose of the e-mail contact is for the performance of a contract, Art. 6(1) (b) of the GDPR provides further legal basis for the processing.

3. Purpose of data processing

Personal data from the input mask is only processed by us for the purposes of handling the process of establishing contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the submission of the contact request serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Data storage period

The data will be erased as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when the circumstances indicate that the matter in question has been definitively clarified.

5. Possibility of objection and removal

The user has the possibility to revoke his or her consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

The user has the option of sending an informal e-mail to kontakt(a)zapliance.com in order to lodge the objection, or to fill out the contact form available at the following link accordingly: LINK

All personal data stored in the course of contacting us will be deleted in this case.

9. External Tools

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). The use is based on Art. 6(1) sentence 1 (f) of the GDPR. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website such as

  • Browser type/version,
  • Operating system used,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • Time of the server request,

are usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. We have also added the code "anonymizeIP" to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and Internet use. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking this link. An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

We continue to use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not want this to happen, you can disable it using the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=en).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=en).

Use of Google AdWords with conversion tracking

This website uses the Google AdWords Conversion Tracking facility provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Through certification according to the EU-US privacy shield ("EU-US Privacy Shield"):

https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active

Google guarantees that the EU's data protection regulations will also be observed when processing data in the USA.

We use conversion tracking for the targeted advertising of our offer. The legal basis for processing is Art. 6(1) (f) of the GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our online presence.

Google AdWords Conversion Tracking uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site if you have clicked on a Google advertisement. These cookies remain valid for a maximum of 90 days. Personal data is not stored in this case. As long as the cookie remains valid, Google and we, as the website operators, can see that you have clicked the advertisement and reached a certain target page (e.g. order confirmation page, newsletter registration). These cookies cannot be traced across multiple websites by other AdWords participants. The cookie is used to compile conversion statistics in Google AdWords. These statistics record the number of users who have clicked on our advertisement. In addition, the number of users to reach a certain target page marked with a conversion tag is counted. However, these statistics do not contain any data that might reveal your identity.

You can also prevent or restrict the installation of cookies by making the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been saved at any time. However, the steps and measures required depend on the Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google provides further information on this topic and in particular on the possibilities of preventing the use of data at:

https://services.google.com/sitestats/en.html

http://www.google.com/policies/technologies/ads/

http://www.google.de/policies/privacy/

Use of Google Remarketing or Google's "Similar Target Group" component

We use the remarketing or "similar target group" function on our website. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter only called "Google".

Through certification according to the EU-US privacy shield ("EU-US Privacy Shield"):

https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active

Google guarantees that the EU's data protection regulations will also be observed when processing data in the USA.

We use this feature to serve interest-based, personalized advertising on third-party websites that also participate in Google's advertising network.

The legal basis for processing is Art. 6(1) (f) of the GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our online presence.

To enable this advertising service, Google stores a cookie with a sequence of numbers on your device during your visit to our website via your Internet browser. This cookie records both your visit and the use of our website in anonymous form. However, personal data will not be passed on. If you subsequently visit the website of a third party which in turn also uses the Google advertising network, advertising may appear that refers to our website or our offers there.

To permanently disable this feature, Google provides a browser plugin for the most popular Internet browsers here:

https://www.google.com/settings/ads/plugin

Likewise, the use of cookies from certain providers, e.g. can be deactivated by opt-out via:

http://www.youronlinechoices.com/uk/your-ad-choices

or

http://www.networkadvertising.org/choices/

Cross-device marketing may allow Google to track your usage across multiple devices, so you may see interest-based, personalized advertising even when you switch devices. However, this requires that you have agreed to link your browsing history to your existing Google Account.

Google offers further information on Google Remarketing at http://www.google.com/privacy/ads/

Use of Facebook Social Plugins

Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be identified by one of the Facebook logos (white "f" on blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social Plugins can be viewed here: http://developers.facebook.com/plugins.

When you visit a website on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform you according to our level of knowledge:

By integrating the plugins, Facebook receives the information that you have called up the corresponding page of our website. If you are logged in to Facebook, Facebook can assign your visit to your Facebook account. If you interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, it is still possible for Facebook to obtain and store your IP address.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and settings options for the protection of your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website.

It is also possible to block Facebook social plugins with add-ons for your browser, for example with "Facebook Blocker".

Use of Facebook Custom Audience

We have integrated remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. This allows Facebook to associate the visit to our pages with your user account. We can use the information obtained in this way to display Facebook Ads.

We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook's Privacy Policy (www.facebook.com/about/privacy/). If you do not want data to be collected via Custom Audience, you can deactivate Custom Audiences here (www.facebook.com/ads/website_custom_audiences/).

Use of HubSpot

Our website uses HubSpot, software from HubSpot Inc., USA. This software is used in the so-called area of inbound marketing and helps us to better coordinate and optimise our marketing strategy by means of statistical analyses and evaluation of logged user behaviour, among other things. Cookies (see above) are used. You can prevent the storage of cookies at any time by choosing the corresponding setting in your browser software or delete the cookies already stored. For more information on the type and scope of cookie use, please visit https://knowledge.hubspot.com/de/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser. Please note that, if cookies are blocked, you may not be able to use the full range of services provided on our website. For more information, please refer to the HubSpot Inc. Terms of Use and Privacy Policy at http://www.hubspot.com/terms-of-service and http://www.hubspot.com/privacy-policy. If you do not wish the information about your visit to be used for the purposes described, you are welcome to inform us at any time by e-mail or by post. All information we collect is subject to this privacy policy. HubSpot is subject to the TRUSTe's Privacy Seal and the U.S. - EU Safe Harbor Framework and the U.S. - Swiss Safe Harbor Framework. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, phone: +353 1 5187500.

Use of LinkedIn

On our site we use components of the LinkedIn network. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit our website, which is equipped with such a component, this component causes the browser you use to download a corresponding representation of the LinkedIn component.

This process informs LinkedIn which specific page of our website is currently being visited. If you click the LinkedIn "Recommend-Button" while logged into your LinkedIn account, you can link the contents of our pages on your LinkedIn profile. This enables LinkedIn to assign the visit of our pages to your LinkedIn user account.

We have no influence on the data LinkedIn collects through this, nor on the extent of the data collected by LinkedIn. We also have no knowledge of the content of the data transmitted to LinkedIn. Details regarding the collection of data by LinkedIn, as well as your rights and settings options can be found in LinkedIn's privacy policy. You can find this information at http://www.linkedin.com/legal/privacy-policy.

Use of Xing

We use components of the XING.com network on our site. These components are a service of XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Every time you access our website equipped with such a component, this component causes the browser you use to download a corresponding representation of the XING component.

To the best of our knowledge, XING does not store any personal user data when you visit our website. XING also does not store any IP addresses. In addition, no evaluation of usage behaviour takes place via the use of cookies in connection with the "XING Share Button". Further information can be found in the data protection information for the XING Share button at: https://www.xing.com/app/share?op=data_protection.

Use of Twitter

We use components of the provider Twitter on our site. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

Every time you visit our website, which is equipped with such a component, this component causes the browser you are using to download a corresponding representation of the component from Twitter. This process informs Twitter which specific page of our website is currently being visited.

We have no influence on the data Twitter collects through this, nor on the extent of the data collected through Twitter. As far as we know, Twitter collects the URL of the respective website accessed and the IP address of the user, but does not use it for any other purposes than to display the Twitter component. Further information can be found in Twitter's privacy policy at http://twitter.com/privacy.

You can change your privacy settings in your account settings at http://twitter.com/account/settings.

Use of Google +1

We use the "+1"-button of the provider Google+ of the company Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter "Google".

Every time you visit our website, which is equipped with such a "+1" component, this component causes the browser you are using to download a corresponding representation of the component from Google. This process informs Google which specific page of our website is currently being visited.

According to Google's information, any further evaluation of your visit will not be made if you are not logged in to your Google Account.

If you visit our site while logged in to Google, Google may collect information about your Google account, the site you refer, your IP address and other browser-related information when you click the "+1" button.

In this way, your "+1" recommendation can be saved and made publicly accessible. Your Google "+1" recommendation can then appear in Google services, such as search results or your Google Account, or elsewhere, such as web pages and ads, along with your account name and, if applicable, your Google photo. Furthermore, Google may link your visit to our site with your data stored on Google. Google also records this information in order to further improve Google's services.

If you want to prevent the above-mentioned collection by Google in the best possible way, you must sign out of your Google Account before visiting our website.

Google's privacy policy for the "+1" button with all further information on the collection, transfer and use of data by Google, your rights in this regard and your profile settings options can be accessed here: https://developers.google.com/+/web/buttons-policy.

10. Rights of the data subject

1. Right of access to personal data

You can request confirmation from the controller as to whether or not personal data concerning you are being processed by us.

If such processing has taken place, you can request access to the personal data and the following information from the controller:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data concerned;

(3) the recipients or categories of recipient to whom the personal data concerning you have been or will be disclosed;

(4) the envisaged period for which the personal data concerning you will be stored, or, if it is not possible to provide specific information on this, the criteria used to determine that storage period;

(5) the existence of the right to request from the controller rectification or erasure of personal data and of the right to restrict processing of personal data concerning you or to object to such processing;

(6) the right to lodge a complaint with a supervisory authority;

(7) where the personal data are not collected from the data subject, any available information as to their source ;

(8) the existence of automated decision-making, including profiling, referred to in Art. 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information as to whether personal data concerning you are being transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 of the GDPR relating to the transfer.

2. Right to rectification

You have a right of rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you are incorrect or incomplete. The controller shall make the rectification without undue delay.

3. Right to restriction of processing

Under the following conditions, you can obtain restriction of processing of personal data concerning you from the controller:

  • if you contest the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  • the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, or
  • if you have objected to processing pursuant to Art. 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override your grounds for objection.

Where processing of personal data concerning you has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

Where limits are to be placed on a restriction of processing obtained under the conditions set out above, you shall be informed by the controller before the restriction of processing is lifted.

4. Right to erasure

  • Obligation of erasure

You may request that the controller erase the personal data concerning you without undue delay and the controller shall be obliged to erase personal data without undue delay where one of the following grounds applies:

(1) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

(2) You withdraw your consent on which the processing is based according to point (a) of Art. 6(1), or point (a) of Art. 9(2) of the GDPR, and where there is no other legal ground for the processing.

(3) You object to the processing pursuant to Art. 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) of the GDPR.

(4) The personal data concerning you have been unlawfully processed.

(5) The personal data concerning you have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8(1) of the GDPR.

  • Information to third parties

Where the controller has made the personal data public and is obliged pursuant to Art. 17(1) of the GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

  • Exceptions

The right to erasure does not exist to the extent that processing is necessary:

(1) for exercising the right of freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Art. 9(2) as well as Art. 9(3) of the GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

(5) for the establishment, exercise or defence of legal claims.

5. Right of information

If you have exercised your right to have the data controller rectify, erase or restrict the processing of personal data concerning you, the controller is obliged to communicate any rectification or erasure of data or restriction of processing to each recipient to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort.

You have the right to request the controller to inform you about those recipients.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format. In addition, you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where

(1) the processing is based on consent pursuant to point (a) of Art. 6(1) of the GDPR or point (a) of Art. 9(2) of the GDPR or on a contract pursuant to point (b) of Art. 6(1) of the GDPR; and

(2) the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The freedoms and rights of others shall not be adversely affected thereby.

The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions.

The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data concerning you are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Where you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

8. Right to withdraw declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

9. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision

(1) is necessary for entering into, or performance of, a contract between you and a data controller;

(2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or

(3) is based on your explicit consent.

However, these decisions shall not be based on special categories of personal data referred to in Art. 9(1) of the GDPR, unless point (a) or (g) of Art. 9(2) of the GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

In the cases referred to in points (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 of the GDPR.

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